• 12 Red Rose, LA 90010
  • 9am to 5pm, Sun Holiday

Frequently Asked Questions

Find answers to all your queries about our service.

  • What is Standard Global Service Bank?

    Standard Global Service Bank is a U.S.-based financial institution providing secure personal, business, and wealth banking services nationwide. We combine cutting-edge digital platforms with dedicated ...

  • How do I order or activate my debit card?

    Debit cards are automatically shipped after account approval. Once received, activate it through online banking or by calling the number on the back of your ...

  • Do you support Zelle®, PayPal®, or other payment platforms?

    Yes, you can connect your Standard Global Service Bank account to most major digital payment platforms, including Zelle®, Venmo®, and PayPal®, for fast and secure ...

  • How do I transfer money between accounts?

    Log in to online banking or the app and select Transfer Funds. You can move money instantly between Standard Global Service Bank accounts or send ...

  • How long does account approval take?

    Most accounts are approved instantly once verification is complete. In rare cases, manual review may take 1–2 business days.

  • How can I open an account?

    You can open a personal or business account securely online in minutes. Simply click “Open an Account”, provide a valid government-issued ID, proof of address, ...

  • What are your customer service hours?

     Online banking and mobile services are available 24/7.Phone and chat support are available: Monday–Friday: 8:00 AM – 8:00 PM (EST) Saturday: 9:00 AM – 5:00 ...

  • Is Standard Global Service Bank FDIC-insured?

    Yes. All eligible deposits are insured by the Federal Deposit Insurance Corporation (FDIC) up to the standard insurance amount per depositor, per account ownership category.